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Volunteer Receptionist Job Description

Position Description: The Volunteer Receptionist will help to leverage staff time and keep the busy BTA office running smoothly by: answering phones and referring calls, greeting and assisting visitors to the office, and other projects as time and interest allow.

Duties:

1. Answer phones

  • Provide information as able
  • Refer callers to appropriate staff members or take messages as necessary
  • Refer callers to outside resources as appropriate
  • Check voice mail periodically

2. Greet visitors to office

  • Provide information as able
  • Refer questions to appropriate staff members
  • Facilitate bike locker rentals
  • Point out maps and other paper resources
  • Assist with membership sign-ups as necessary

3. Restock maps and printed materials in front office area

4. Other projects as time and interest allow

Time Commitment:

4 hour shift (9-1 or 1-5), once per week; 6 months minimum commitment preferred

BTA will provide:

  • Training on phone system and other office systems
  • Reference materials to assist in answering questions
  • Occasional treats and everlasting admiration and gratitude

Thank you - your contribution is really appreciated!

To volunteer your time for biking and the BTA, please contact Michelle Poyourow at: 503.226.0676 x13